Welcome to Specialised Placement Referral & Case Management Group!

SMS Terms and Conditions

Thanks for staying connected with Specialized Placement Referral & Case Management Group, Inc. Our text messaging service exists to make communication simple and straightforward. When housing, case updates, or care coordination are time-sensitive, waiting on emails or phone calls can slow things down. Text messages help us reach you quicker and help you stay informed every step of the way.

These SMS Terms and Conditions explain how our texting system works, how your information is handled, and how you can manage the way we communicate with you. If you choose to receive text messages from us, these terms apply. If you’d rather not receive texts, that choice is always yours.

Why We Use SMS Messaging

We use text messaging for one purpose: to give you information that matters. Our texts may include:

  • A reminder about a scheduled call or appointment
  • A quick follow-up after you submit a request
  • Updates about your placement or service progress
  • Notifications related to documentation or billing
  • Messages from trusted service partners involved in your case

We send texts only when we believe it will save you time or keep something important from slipping through the cracks. No hype. No random promotional blasts.

Your Consent: You’re Always in Control

You will only receive SMS messages if you decide to opt in. Providing your phone number alone does not automatically sign you up for text messages. Consent must be clear, and we only text the number you provide directly to us.

By choosing to opt in, you authorize Specialized Placement to send messages to that number. Your consent applies only to our organization and only for service-related communication.

Most importantly:

SMS opt-in consent and phone numbers for SMS are not shared with any third parties under any circumstances.

That includes marketing, advertising, and any unrelated communication. Your information stays with us.

How to Opt In

You can choose to receive SMS messages in a few simple ways:

  • Let our staff know verbally during a call
  • Select the SMS consent option when completing one of our digital forms
  • Check the consent box on a paper form during in-person consultations
  • We only send messages once consent is received.

What Kinds of Messages You Can Expect

Our messages are practical and time-sensitive. Depending on your interaction with our services, messages may relate to:

  • Appointment confirmations
  • Placement updates
  • Paperwork or billing reminders
  • Coordination with care providers or housing partners
  • Service guidance or resource information

We do not believe in cluttering your phone. Every message has a purpose and is connected to a service you’re receiving or have requested.

How Often We Text

The number of messages varies based on your interaction with our services. Some people hear from us more frequently during active placement, while others receive messages only occasionally.

In general, you may receive up to 4–6 messages per month. During high-activity periods (such as placements or case transitions), messages may increase temporarily.

Our priority is to communicate in a way that is helpful, not disruptive.

Possible Text Messaging Fees

We do not charge you for messages. However, standard messaging and data rates from your mobile carrier may apply. If your phone plan charges per message, you might notice fees, especially if receiving texts while traveling internationally.

If you’re unsure, check your carrier’s plan for details.

How to Opt Out: You Decide When Texting Stops

If you no longer wish to receive messages from us, you may opt out at any time. It’s quick:

  • Reply STOP to any message you receive from us.
  • Once processed, you won’t receive further SMS messages unless you choose to re-enroll.

You can also contact us directly if you’d prefer us to remove you manually:

📞 866-496-9905, 866-496-9908

📧 info@specializedplace.com, Jobs@specializedplace.com 

We will take care of it promptly.

Need Help?

If you have questions related to SMS messaging, or something doesn’t seem right, help is easy to access.

Reply HELP to any message from us

Or reach us directly:

📞 866-496-9905, 866-496-9908

🌐 https://specializedplace.com/ 

📧 info@specializedplacecom, Jobs@specializedplace.com 

We’re here to make communication simple, not confusing.

Your Information Stays Protected

Your trust matters. Because we handle sensitive personal and placement-related information, data protection is a core part of how we operate.

We secure all SMS data using restricted access systems. Only authorized team members like those who are actively involved in coordinating your care or services, may view your SMS records.

We follow relevant privacy laws, including HIPAA guidelines where applicable.

We never:

  • Sell your data
  • Trade your data
  • Share SMS information for advertising or marketing

Your phone number remains private.

SMS Messaging Is Optional

Texting is simply one way to communicate with us. If SMS isn’t your thing, no problem, you can still work with us through calls, email, or in-person conversations.

Not opting in does not affect your access to our services. Texting is simply a convenience tool, not a requirement.

Staying Transparent

Here’s what you can expect from our messaging:

  • Message frequency varies depending on your case activity
  • Carrier message/data rates may apply
  • You can opt out at any time by texting STOP
  • You can request help by texting HELP

We communicate clearly so you always know what to expect.

Updates to These Terms

These Terms may be updated from time to time to reflect changes in communication tools, privacy regulations, or operational improvements. When updates occur, the revision date at the top of this page will change. Continuing to receive text messages after an update means you accept the revised terms.

If you have questions about SMS messaging or need assistance managing your preferences, reach out anytime:

Specialized Placement Referral & Case Management Group, Inc.

📞 866-496-9905, 866-496-9908

📧 info@specializedplace.com, Jobs@specializedplace.com