Welcome to Specialised Placement Referral & Case Management Group!

Privacy Policy

At Specialized Placement Referral & Case Management Group, Inc., we believe privacy is personal. The people we serve trust us during some of the most important decisions of their lives, like finding safe housing, care, and stability. Protecting that trust means protecting your information, too.

This Privacy Policy explains how we collect, use, and protect your data when you visit our website, contact us, or use our services. Our goal is to keep things simple and transparent so you always know how your information is handled.

The Information We Collect

We collect only what we need to connect you with the right housing or care resources. This may include:

Basic details: your name, phone number, and email address.

Location and contact preferences: to match you with providers nearby.

Service-related information: any details you share about your care needs or the kind of support you’re looking for.

Professional or partner information: if you’re a care provider or organization looking to collaborate.

Website data: things like browser type, device, or IP address, which help us improve our site experience.

We don’t ask for more than what’s necessary, and we never use your information for unrelated purposes.

How We Collect Your Information

We gather information in a few simple ways:

Directly from you: when you fill out intake or contact forms, call or email us, or sign up for updates.

Automatically: through cookies and basic analytics that help us understand how visitors use our website.

Through referrals: sometimes, hospitals, case managers, or social workers share details to help us arrange placements or support services.

Every method we use follows clear consent and privacy standards.

Why We Collect It

We use the information you share with us to:

  • Match clients with the right housing, group homes, or care facilities.
  • Coordinate safely with trusted partners involved in your care.
  • Respond to inquiries, referrals, or partnership requests.
  • Improve our website, intake process, and communication.
  • Send important updates or reminders related to your case or service.

Your data helps us deliver the kind of care, coordination, and reliability our clients expect.

We do not sell, rent, or trade your information for marketing purposes; ever.

When We Share Information

We share personal details only when it’s truly needed — and only with trusted, verified partners. This may include:

  • Licensed care or housing providers involved in your placement.
  • Healthcare or legal professionals working directly with your case.
  • Government or regulatory agencies if required by law.
  • All partners follow strict confidentiality and compliance standards.

Important Note: SMS opt-in consent and phone numbers for SMS are not shared with any third parties under any circumstances.

We protect your information with the same care we’d expect for our own.

Keeping Your Information Safe

We take privacy and data security seriously. Our systems are built with layers of protection that include:

  • Encrypted databases and secure storage
  • Limited internal access to authorized personnel only
  • Regular security checks and updates
  • HIPAA-compliant practices for sensitive health-related data

While no system can be 100% risk-free, we go above and beyond to keep your data safe from misuse or unauthorized access.

Cookies and Website Tracking

Our website uses cookies because small files that help us understand how people use our site. Cookies allow us to improve site performance, make navigation smoother, and personalize your browsing experience.

You can choose to disable cookies anytime in your browser settings. Doing so won’t affect access to our services but may limit certain website features.

Your Choices and Rights

You have complete control over your personal information. You can:

  • Ask for a copy of your data
  • Update or correct any incorrect details
  • Request that we delete your information (unless required for legal reasons)
  • Withdraw your consent for communications or data collection
  • Opt out of emails or SMS notifications at any time

To make any of these requests, just contact us. We respond as quickly and respectfully as possible; no red tape, no long wait.

Children’s Privacy

Our website and services are designed for adults, caregivers, and professionals. We don’t knowingly collect or store personal data from children under 13.

If you believe a child has shared information with us by mistake, please reach out so we can remove it promptly.

Updates to This Policy

We may update this Privacy Policy occasionally to reflect new practices, laws, or technology. Any changes will appear here with an updated date at the top of the page.

We recommend checking back once in a while to stay informed.

How to Contact Us

If you ever have a question or concern about this Privacy Policy, or how we handle your data, we’re here to help.

Specialized Placement Referral & Case Management Group, Inc.

We value your trust, and we’ll keep earning it, every day.